LOYALTY PROGRAM

MOODLABBYLORRAINE JEKSO CLUB

The MOODLABBYLORRAINE JEKSO CLUB is a rewards program available to those who register an account at MOODLABBYLORRAINE.com. Points can be earned through MOODLABBYLORRAINE.com and at our weekend markets, but can only be redeemed through MOODLABBYLORRAINE.com.

 

WHAT ARE JEKSO POINTS?

Taken from the Chinese word "著數" which means "GOOD DEALS" in English. JEKSO Points are rewarded to our club members through purchases they make and can be used to redeem different "著數" (GOOD DEALS).

 

HOW DO I EARN JEKSO POINTS?


The following terms apply to JEKSO Points earned through the JEKSO CLUB rewards program:
  • 250 JEKSO Points for signing up are only rewarded once during the club member's lifetime.
  • 1000 JEKSO Points on your birthday are only awarded once per year. A club member will not be rewarded JEKSO Points for their birthday this year if they enter a date that is in the next 30 days, but instead will be rewarded the follow year of that date.
  • 150 JEKSO Points for following MOODLABBYLORRAINE on Instagram are only rewarded once during a club member's lifetime.
  • 150 JEKSO Points for liking MOODLABBYLORRAINE on Facebook are only rewarded once during a club member's lifetime. 
  • 1 JEKSO Point for every HK$1 you spend online at MOODLABBYLORRAINE.com or through our weekend markets. To earn JEKSO Points through online purchases the club member must sign into their account prior to completing their order. To earn JEKSO Points through weekend markets, club members should let us know their phone numbers associated with their account upon purchase.
  • Currently there are no expiration dates to club member's JEKSO Points. What a great JEKSO right?
 

HOW CAN I USE MY JEKSO POINTS?

The following terms apply to JEKSO Points spent through the JEKSO CLUB rewards program:

  • Points can be redeemed for dollar value coupon codes.
  • HK$50 OFF coupon code only applies to orders over HK$297
  • HK$100 OFF coupon code only applies to orders over HK$495
  • HK$200 OFF coupon code only applies to orders over HK$792
  • MOODLABBYLORRAINE reserves the right to make reward adjustments or cancel any rewards at any time.
  • Certain products or special releases may be excluded and reward redemption may not apply.
 

WOW WHAT GREAT JEKSO! LET ME TELL MY FRIENDS!

Club members are rewarded more "著數" (GOOD DEALS) if they tell their friends and family members about MOODLABBYLORRAINE.

The follower terms apply to referrals through the JEKSO CLUB rewards program:

  • A Referrer must have a registered account at MOODLABBYLORRAINE.com to make a referral.
  • The referred friend or family must be a new club member and have an existing account to receive the referral JEKSO CLUB reward code.
  • Once a member refers a friend, an email is sent to the referred friend or family member with their JEKSO CLUB reward code.
  • The referred friend or family member must first claim their JEKSO CLUB reward
  • The club member is rewarded for their successful referral once the friend or family member redeems their reward through their first purchase.
  • MOODLABBYLORRAINE JEKSO CLUB reward program is powered by Smile.io. Smile’s Fraud Analysis will detect fraudulent referrals to help minimise referral abuse, e.g similar email addresses and names, a high volume of referrals from the same IP or reward is claimed by the referrer. MOODLABBYLORRAINE will also monitor the situation closely to prevent any other abuses to the system. All high volume / same IP will be flagged and will be handled in MOODLABBYLORRAINE’s discretion.

MOODLABBYLORRAINE reserves the right of final decision.

Should there be any dispute, MOODLABBYLORRAINE reserves the right of final decision.

In case of discrepancies between the English and Chinese versions, the English version shall apply and prevail.